First of all, I want to thank everyone for your love and support of our product.
When we opened up GPT-4 access to all users, everyone jumped in and tried it out. The usage during the past week has skyrocketed. There is no word that can describe our joy and appreciation to all the users.
Of course, the operation bill also skyrocketed. As a small team, this is a huge cost for us to handle, so we had to make a hard decision to limit access to GPT-4 model.
The GPT-4 model will only be accessible to users with 100 credits and up.
If you've selected GPT-4, but your current credit is lower than 100, it will automatically fall back to the GPT-3.5 Turbo 16k.
This change will not affect users who already purchased the Unlimited package. You can still access GPT-4 models as usual.
While we understand that any price adjustment might cause concern, we assure you that this decision was well-considered and necessary for us to maintain the exceptional level of service you have come to expect from us. The new pricing structure will enable us to continuously improve our offerings, enhance customer support, and ensure your experience remains exceptional.
Please don't hesitate to reach out if you have any questions or concerns.
Best regards,
ChatUML Team